FREQUENTLY ASKED QUESTIONS 

The health and wellbeing of my clients is of utmost importance to me, and therefore I have strict Health and Safety policies in place.

A full risk assessment has been carried out to ensure that I visit your home in the most secure manner for you. Please see the full details below:

THERAPIST PREVENTION

Due to the nature of this role, I am happy to wear a mask for immune risk clients or in houses with family members at risk. Please ask if you would like me to wear a mask for your treatment.

I am also happy to wear non-latex gloves if needed, but please understand my palpation skills are not so accurate through gloves.

LINENS

All towels and blankets are laundered at 90 degrees.

The table and carrier is fully disinfected using medical grade products between clients.

ACCESS TO WATER

Please can I ask that you provide access to a sink so that I may wash my hands before and after treatment. I will of course, carry my own hand cleanser and towel.

I hope that this provides you with the reassurance that I am focused on providing a safe service to you. Please do contact me if you have any questions at all.

I will arrive 5 minutes prior to the appointment time to set up the room for your treatment.

Choose a room where you will be comfortable and I can create a suitable environment. I kindly ask that you choose a ground floor room as I carry a large amount of equipment! I provide all the necessary equipment. Please ensure that there is enough space to allow me to move easily around the mobile massage table - at least 2 metres wide, and 3.25 metres long. I will need access to a power plug for the couch warmer.

To ensure that I won't trip, please do not have your pets free in the chosen room.

For an Osteopathy or Sports Massage appointment:

If you have selected Osteopathy or a sports massage appointment, please wear shorts and a vest top/ t-shirt, or a bra that can be underdone at the back for full back massage.

For Manual Lymphatic Drainage:

If you have selected manual lymphatic drainage, this treatment can be completed clothed or draped with towels. If you prefer clothed, please wear either leggings, or thin trousers, and a vest top or t-shirt.

For a Massage:

Please adjust the heating so that you will be comfortable under linens and a blanket for your massage. In the colder months, I bring a couch warmer, but it is important the room is warm so that you can benefit from the massage.

Please dress in lounge clothes or dressing gown, or have them close to hand so you don't have to fully re-dress after the treatment and can continue to relax.

I provide a professional service, draping the body with linens and towels as appropriate, and only uncovering the area being massaged at the time. When I leave the room to allow you to make yourself comfy on the massage table, I will advise what clothing is best removed. Underpants will always be worn. I suggest wearing dark colours as massage oils may stain.

Please remove jewellery prior to your massage and if your hair is longer than shoulder length, please tie it up.

The first appointment will include a consultation with paperwork to complete together.

For an Osteopathy appointment:

For Osteopathy appointments, a complete history is taken at the first appointment, and 30 minutes is assigned to this. This consists of your lifestyle, previous and current medical history and questions to understand the presenting symptoms of the reason for the appointment.

I will ask for details of medications and approximate dates of operations or health diagnoses so please have these to hand.

Once this is completed, a hands on physical assessment will be completed. I will then talk you through what I recommend for your treatment and you can decide if it is right for you.

After the treatment I will advise on any after care needed, exercises, lifestyle choices and any follow-up appointments that may be needed.

For a Massage and lymphatic drainage appointment:

We will fill out a consultation form, talking through your wants and needs, any medical matters, and discuss the treatment that you have chosen. We will decide on any areas you would like to focus on, or avoid, and ensure that you are happy with the suggestions.

The massage will then be completed as per our discussion and afterwards we will have a brief discussion on aftercare and any recommendations.

Make yourself comfortable and relax. Some people like to have a chat, others prefer to switch off or even fall asleep.

During my osteopathic treatments, I talk you through what I am doing both before and during the treatment. Osteopathic treatments and sports massages are quite active, so it is likely you will be moved around on the couch.

For full body massage, it will be necessary to turn over. I will assist you with this whilst maintaining your privacy with the linens and towels.

Should you have any questions or want changes during the treatment, just ask.

Neither massage therapy or Osteopathy are treatments that are designed to cause pain.

Whilst assessing you, it may be necessary to understand the movements that cause pain, and when palpated under the fingers, some areas may be tender.

The osteopathic treatment and massage, may cause a temporary increase in the level of pain after the treatment as an inflammatory reaction may be occurring in order to help the healing. This should subside within 24 hours.

I will always ask if you are comfortable with the level of pressure, or technique being used, and you may at any stage ask to change or stop.

For those that prefer deep tissue massage, I will discuss the depth of the massage and adjust to your needs accordingly.

There is no prescribed frequency for osteopathy or massage. Each person has their own needs whether it be to ease a chronic matter, to assist with a current issue, maintain health and wellbeing, or to enjoy some pampering time.

Whilst massage and manual therapy often provides relief after the initial session, this is not always the case for long term concerns. I will advise my recommendation after the treatment and if a course of treatments is suggested, then we can make the necessary arrangements.

For those undergoing manual lymphatic drainage, pre and post surgery, we will work to the guidance of your surgeon.

Absolutely. You can ask to pause or stop the treatment at any time.

Please bear in mind that it is unlikely to be possible to extend the appointment time due to following appointments.

If you are uncomfortable with any part of a treatment, or prefer a different style or technique, please let me know.

I highly recommend not having your phone on during an appointment.

Payment can be made in advance online using the booking site and the Secured Paypal site.

In person, payment can be made via cash or With Ease Wellness gift card. I only carry small change on me.

For regular clients, same-day bank transfer or direct debit can be arranged.

Thank you.

Massage therapies are non invasive treatments that are considered safe for most people. However here are conditions where massage must be avoided. This is usually for reasons presented by the client and for both client and therapist safety and protection. If you have a condition you are unsure about, I am happy to discuss this with you.

Below are listed some contraindications when massage should not be performed:

Skin allergies

Fever

Contagious diseases including colds or flu

Contagious skin diseases

Undiagnosed lumps or bumps

Cardiovascular conditions including haemophilia, thrombosis, phlebitis, or heart condition

Nervous system disorders

Osteoporosis

Uncontrolled diabetes

Psychosis

Recent accident, injury or bone fractures

Operations within the last 3 months (manual lympatic drainage treatment excluded)

Under the influence of drugs or alcohol.

I am qualified in both oncology and pregnancy massage, and able to massage clients that are undergoing cancer treatment.

With some conditions, it may only be possible to complete the massage treatment with written consent from your doctor or surgeon.

With Ease Wellness reserves the right to refuse treatment where it is deemed to be a risk to the health and safety of the client or therapist.

I hold qualifications in and actively practice:

Master of Osteopathy degree from the College of Osteopaths

Sports Massage

Swedish Full Body Massage

Indian Head Massage

Acupressure Massage

Facial Massage

Pregnancy and Abdominal Massage

Oncology Massage

Manual Lymphatic Drainage

Aromatherapy Massage

Soft Tissue Manipulation

Anatomy and Physiology

Health and Safety

Neurolinguistic programming.

I take continued professional development seriously, and have completed workshops in Advance Stretching and Mobility, Postural Analysis and Movement correction, and Functional Nutrition.

My area of specialism is Oncology and in the past years I have added to my knowledge with Melanoma and Skin Cancer Workshops, Cancer Awareness, and I completed my Osteopath degree dissertation on Osteopathy for the Oncology patient. As a breast cancer survivor I have a thorough understanding of the disease first hand, and I am very happy to speak about this.

I am registered with and a full member of The General Osteopathic Council and the Institute of Osteopathy. I am required to complete CPD in order to maintain my status as a registered Osteopath.

I am fully insured by James Hallam Insurance.

I hold an advanced DBS Check - last updated in July 2024.

Osteopathy specialises in the diagnosis, management, treatment and prevention of musculoskeletal and other related disorders. I will give you a clear explanation of what I find and discuss a treatment plan that is suitable for you.

I may recommend that you visit another medical health professional if I feel a referral is relevant, or for example, the diagnosis would benefit from a scan or blood tests.

New male clients are by personal referral only or when booked as a joint booking with a female client.

Please contact me via phone or email to arrange a referral.