FREQUENTLY ASKED QUESTIONS 

The health and wellbeing of my clients is of utmost importance to me, and therefore I have strict Health and Safety policies in place. A full risk assessment has been carried out to ensure that I visit your home in the most secure manner for you. Please see the full details below: THERAPIST PREVENTION Due to the nature of this role, I will continue to wear a mask for at risk clients or in houses with family members at risk. Please ask if you would like me to wear a mask for your treatment. ADVANCE PAPERWORK AND APPOINTMENT I will contact you 24 hours prior to the appointment to confirm you are in good health. This is to ensure it is safe to visit your home. If you are showing any of the symptoms of Covid in advance of the treatment, please contact me and we will postpone your appointment. For more details on the medical aspects of COVID, please see my FAQ about medical conditions. LINENS All clients receive a full set of 90 degree laundered sheets, towels and blankets. The table and carrier is fully disinfected using medical grade products between clients. ACCESS TO WATER Please can I ask that you provide access to a sink so that I may wash my hands before and after treatment. I will of course, continue to carry my own hand cleanser and towel. I hope that this provides you with the reassurance that I am focused on providing a safe service to you. Please do contact me if you have any questions at all.

I will arrive 5-10 minutes prior to the appointment time to set up the room for your massage. Choose a room where you will be comfortable and I can create a suitable environment. I kindly ask that you choose a ground floor room as I carry a large amount of equipment! Please adjust the heating so that you will be comfortable under linens and a blanket for your massage and ensure that there is enough space to allow me to move easily around the mobile massage table - at least 2 metres wide, and 3.25 metres long. I will need access to a power plug for the couch warmer. I provide all the necessary equipment. Please dress in lounge clothes or dressing gown, or have them close to hand so you don't have to fully re-dress after the treatment and can continue to relax. If you have selected a sports massage or manual therapy and wish to include stretching and muscle energy techniques, please wear shorts and a vest top for females. If you have selected manual lymphatic drainage, this treatment can be completed clothed or draped with towels. If you prefer clothed, please wear either leggings, or thin trousers, and a vest top or t-shirt.

The first appointment will include a consultation with paperwork to complete together. We will fill out a consultation form, talking through your wants and needs, any medical matters, and discuss the treatment that has been chosen. We will decide on any areas you would like to focus on, or avoid, and ensure that you are happy with the suggestions. For Manual Therapy treatments, a complete history is taken at the first appointment, and 30 minutes is assigned to this. The massage will then be completed as per our discussion and afterwards we will have a brief discussion on aftercare and any recommendations.

I provide a professional service, draping the body with linens and towels as appropriate, and only uncovering the area being massaged at the time. When I leave the room to allow you to make yourself comfy on the massage table, I will advise what clothing is best removed. Underpants will always be worn. I suggest wearing dark colours as massage oils may stain. Please remove jewellery prior to your massage and if your hair is longer than shoulder length, please tie it up. Should you prefer not to remove any clothing, please contact me and I can talk you through the massage options which are designed to be completed clothed. For Sports massage and Manual therapy, I recommend wearing bra/vest top that can be undone at the back, and shorts if it is likely that stretches will be required. Lymphatic drainage may be completed fully dressed in loose clothing.

Make yourself comfortable and relax. Some people like to have a chat, others prefer to switch off or even fall asleep. I would be very happy to talk you through what I am doing if you would like and answer any questions you may have. For full body massage, it will be necessary to turn over. I will assist you with this whilst maintaining your privacy with the linens and towels. Manual therapy treatments and sports massages are quite active, so it is likely you will be moved around on the couch. Should you have any questions or want changes during the treatment, or lymphatic drainage, just ask.

There is no prescribed frequency for massage. Each person has their own massage needs whether it be to ease a chronic matter, to assist with a current issue, maintain health and wellbeing, or to enjoy some pampering time. Whilst massage and manual therapy often provides relief after the initial session, this is not always the case for long term concerns. I will advise my recommendation after the treatment and if a course of treatments is suggested, then we can make the necessary arrangements. For those undergoing manual lymphatic drainage, pre and post surgery, we will work to the guidance of your surgeon.

Absolutely. You can ask to pause or stop the massage at any time. Please bear in mind that it is unlikely to be possible to extend the massage time from the appointment booked due to following appointments. I highly recommend not having your phone with you during a massage!

Payment can be made in advance online using the booking site and the Secured Paypal site. In person, payment can be made via cash or card, or With Ease Wellness gift card. I only carry small change on me. For regular clients, bank transfer or direct debit can be arranged. Thank you.

Massage therapies are non invasive treatments that are considered safe for most people. However here are conditions where massage must be avoided. This is usually for reasons presented by the client and for both client and therapist safety and protection. If you have a condition you are unsure about, I am happy to discuss this with you. If you or any members of your household, or anyone that you have been in contact with have any symptoms of Covid 19, then please call/message me and we will reschedule once you have been given the all clear. The Covid 19 symptoms are: A new and continuous cough Fever A loss or change of smell and taste Headaches Below are listed some contraindications when massage should not be performed: Skin allergies Fever Contagious diseases including colds or flu Contagious skin diseases Undiagnosed lumps or bumps Cardiovascular conditions including haemophilia, thrombosis, phlebitis, or heart condition Nervous system disorders Osteoporosis Uncontrolled diabetes Psychosis Recent accident, injury or bone fractures Operations within the last 3 months (manual lympatic drainage treatment excluded) Under the influence of drugs or alcohol. I am qualified in both oncology and pregnancy massage, and able to massage clients that are undergoing cancer treatment. With some conditions, it may only be possible to complete the treatment with written consent from your doctor or surgeon. With Ease Wellness reserves the right to refuse treatment where it is deemed to be a risk to the health and safety of the client or therapist.

I hold qualifications in and actively practice: Swedish Full Body Massage Indian Head Massage Sports Massage Acupressure Massage Facials and Facial Massage Pregnancy and Abdominal Massage Oncology Massage Manual Lymphatic Drainage Aromatherapy Massage Soft Tissue Manipulation Joint Mobilisations Osteopathic manual techniques Anatomy and Physiology Health and Safety I am currenty studying my Masters of Osteopathy and therefore have a high level understanding of anatomy and physiology. I take continued professional development seriously, and have completed workshops in Advance Stretching and Mobility, Postural Analysis and Movement correction, and Functional Nutrition. In the past years I have added to my knowledge with Melanoma and Skin Cancer Workshops, Cancer Awareness, Covid 19 Health and Safety and Neurolinguistic programming. I am registered with and a full member of The Federation of Holistic Therapists which is the leading professional Association for Therapists in The UK. I am fully insured by Hiscox Insurance. I hold an advanced DBS Check.

I am not medically qualified to diagnose conditions and recommend that you visit a medical health professional if you are seeking a diagnosis. Prior to commencing a massage, we will talk through a consultation to ensure I understand your concerns and needs. During the massage, I will be noting how your body is reacting the therapy, and will use this to advise on future therapies, however this is not a diagnosis of a condition.

New male clients are by personal referral only or when booked as a joint booking with a female client. Please contact me via phone or email to arrange a referral.