With Ease Wellness Privacy Policy
Your privacy matters to us as much as your wellness, so we have prepared this privacy notice to help you understand what personal information we collect about you and how we use it.
What type of information does With Ease Wellness collect?
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Name
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Adddress
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Telephone number
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Email address
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Medical information
How do we collect information?
Contact details are usually collected via our mobile massage appointment booking system.
Medical information is collected during consultation by With Ease Wellness staff.
Why does With Ease Wellness collect such personal information?
With Ease Wellness endeavors to deliver tailored care for its customers and to do so we collect such Personal Information for the following purposes:
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To provide and operate the Mobile massage Services and booking system;
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To provide our customers with gift cards if purchased
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To provide our customers with after care and advice;
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To be able to contact our customers with general or personalized service-related notices and promotional messages should have consented to do so
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To comply with any applicable laws and regulations.
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How do we store, use, share and disclose your personal information?
Generic personal information is stored on secured email server and wix.com secured booking system/store which have been certified as complying with international standards on information security management. Hard copies are kept in a locked cabinet with controlled access by authorised staff only.
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Medical information provided during the massage consultation will be recorded on hard copies.
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With Ease Wellness will not share your personal information unless explicitly requested by you, once we have authenticated the requestor.
Note that payment information is not stored nor processed by Well Ease Wellness and are managed by the payment system used on our website or by our trusted staff. Payment systems chosen by Well Ease Wellness are selected with consideration for strong security and privacy controls.
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All direct payment gateways used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
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How long do we keep your data for?
With Ease Wellness will keep your personal Personal information for 2 years.
For insurance and regulatory reasons, medical information will be kept for 2 years then archived for an additional 8 years or for 10 years from the age of 18.
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How do we use cookies and other tracking tools?
We use visitors’ session cookies and user preferences’ cookies on our site. Persistent cookies are stored on your computing device after you visit us.
Click here to view which cookies are stored on this site and your computer.
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Privacy notice updates
We reserve the right to modify this privacy notice at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
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Questions and contact information
With Ease Wellness is committed to respecting your privacy. We take privacy, security and complying with data protection and privacy laws seriously. If you want more information on how we collect, use and protect your personal information when you use our services, or when you visit our website or interact with us as well as access, correct, amend or delete any personal information we have about you, contact joanna@witheasewellness.co.uk