With Ease Wellness Terms and Conditions
This website is owned and operated by With Ease Wellness. These Terms set forth the terms and conditions under which you may use our website and services as offered by us. This website offers visitors With Ease Wellness mobile massage therapies. By accessing or using the website of our service, or our services, you approve that you have read, understood, and agree to be bound by these Terms.
Who can use our website; what are the requirements to create an account
In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.
Key Commercial Terms
When purchasing one of our services, you agree that:
you are responsible for reading the full item listing before making a commitment to buy it:
you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.
The prices we charge for using our services are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the services and payments page.
You can make a booking through the website by choosing your preferred service.
Full payment of the Treatment Fee is due at the time of Service with With Ease Wellness either by card, gift card or cash. You may also pay online via the website when making the booking if preferred.
By making a booking, you are responsible for:
Full payment of the applicable Treatment Fee;
Ensuring the therapist has access to your Designated Premises which must, in all cases, represent a suitable space in which the Professional Service can be performed, with all appropriate facilities (including adequate lighting and heating); and
Ensuring the health and safety of the therapist whilst at your Designated Premises.
The Services are for your personal and non-commercial use and must only be used for the purposes of inquiring about or making bookings for Professional Services. You must not use the website or the Services to do any of the following (each of which is strictly prohibited):
Engage in any inappropriate behaviour including but not limited to illicit or sexually suggestive remarks, sexual advances, drug use, excessive drinking and/or other inappropriate behaviour
Restrict or inhibit any other user from using and enjoying the Service.
Infringe the privacy rights, property rights, or other civil rights of any person.
Harass, abuse, threaten or otherwise infringe or violate the rights of With Ease Wellness employees and personel or others.
You agree not to breach Our Terms in any way which may result in, among other things, termination or suspension of your access to the Services.
With Ease Wellness will provide the mobile massage service to the areas stated on the website at no charge. Should a client request a mobile massage treatment further afield, it will be considered dependent on location and at an extra charge of £2.50 per mile.
Cancellation policy - Individual bookings
Please be respectful of my time. To cancel please contact Joanna@witheasewellness.co.uk.
Note: Due to the exceptional circumstances of Covid 19, it may be necessary to cancel your appointment
If payment has been made at time of booking online, a full refund will be issued.
Cancellation policy- Workplace wellness
Cancellations made prior to 72 hours of booking will be refunded the deposit.
Cancellations made between 72 and 48 hours notice will not be refunded the deposit.
Bookings cancelled or modified within the 48 hours notice will be charged the full fee of the booking.
Cancellation fees may in our absolute discretion be waived where you have been unable to cancel a booking without incurring the cancellation fee for genuine reasons which were outside of your control
Massage Therapy extensions
If you wish to extend the time you have booked a With Ease Wellness Service, the therapist will endeavour to fulfil your request. This is subject to the availability of the therapist and payment of an additional charge for the extended time calculated in accordance with the Extension Treatment Prices as follows: £10 per 10 minutes to be paid at the time of treatment.
Promotion codes, Gift cards and client referrals
We may offer promotional codes and referral codes that can be redeemed against purchases of With Ease Wellness services. Codes and Gift Cards will only be valid for a period of time stated on or with them.
Codes do not have any cash value. They may:
only be used for personal and non-commercial purposes. You can share your unique code with your personal connections via social media where you are the primary content owner. Codes may not be duplicated, sold, transferred, distributed or made available to others online (including through public websites such as coupon websites) or by other means;
not be exchanged for cash;
only be used once and only one Code may be used per person; and
may be subject to specific terms which will be made available by us, and must only be used in accordance with those terms.
Discounts cannot be used in conjunction with any other offers or discounts.
Gift cards do not have any cash value and may be redeemed for service or part of a service. Gift cards are non-transferrable and non-refundable.
Cards cannot be replaced if lost, stolen or destroyed.
The purchaser of the card is entitled to a 14-day 'cooling off' period provided the gift card is returned unused and with the original receipt within 14 days of purchase, after which a full refund will be made. If you need to return a gift card please email
In addition, referral codes may be issued to allow you to refer friends and family to the Services, and which may reduce the Treatment Price.
Retention of right to change offering
We may, without prior notice, change the services; stop providing the services or any features of the services we offer; or create limits for the services. We may permanently or temporarily terminate or suspend access to the services without notice and liability for any reason, or for no reason.
Ownership of intellectual property, copyrights and logos
The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of With Ease Wellness or our licensors. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.
Right to suspend or cancel user account
We may permanently or temporarily terminate or suspend your access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable law or regulations. You may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which you have already made payment
You agree to indemnify and hold With Ease Wellness harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to, or arising out of, or in connection with your use of the website or any of the services offered on the website.
Limitation of liability
To the maximum extent permitted by applicable law, in no event shall With Ease Wellness be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.
To the maximum extent permitted by applicable law, With Ease Wellness assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of our service; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.
Right to change and modify Terms
We reserve the right to modify these terms from time to time at our sole discretion. Therefore, you should review these page periodically. When we change the Terms in a material manner, we will notify you that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of these terms or any future version of the Terms, do not use or access (or continue to access) the website or the service.
Promotional emails and content
You will not receive promotional emails and content from With Ease Wellness without your unambiguous explicit consent.
Preference of law and dispute resolution
These conditions make up the whole agreement between you and us in how you use our website. If a court decides that a condition is not valid, the rest of the conditions will still apply.
The laws of England and Wales apply to your use of our Website and these conditions. We control our Website from within the United Kingdom. However, you can get access to our Website from other locations around the world. Although, these places may have different laws from the laws of England and Wales, by using our Website you agree that the laws of England and Wales will apply to everything relating to you using our Website and you agree to keep to these laws. We have the right to take you to court in the country you live in.
How to contact us:
If you experience problems with our Website or would like to comment on it, please contact us by using the details set out on our website.